The Tourist and Convention Bureau of Mandelieu-la Napoule processes personal data (hereinafter the “Personal Data”)” concerning you in the context of the use of this website (hereinafter the “Site”).

As data controller, we respect the privacy and protect the personal data of the users of our Site.
The purpose of this policy is to inform you of the methods of collection, processing and use of Your Personal Data and of your rights in terms of protection of personal data with regard to the applicable provisions in this area, in particular Law 78-17 of 6 January 1978 relating to data processing, files and freedoms known as “Informatique et libertés” in its latest version and with the RGPD (General Regulations on Data Protection) in application since 25 May 2018.

Scope of this Privacy Policy

This Policy sets out the principles and guidelines for the protection of Your Personal Data, which includes Personal Data collected on – or via – the Site.

The Tourist and Convention Bureau of Mandelieu-la Napoule, via the Avizi software, collects Personal Data (e.g. online, including by e-mail, or offline); this policy applies regardless of the method of collection or processing.

The notion of Personal Data refers to any information relating to an identified or identifiable natural person. A person is “identifiable” when he or she can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to him or her.

Non-Personal Data” is non-personally identifiable information.

Data controller

The person in charge of processing Your Personal Data is: The Tourist and Convention Bureau of Mandelieu-la Napoule via the Avizi software; certain technical services (accommodation, data quality, customer knowledge) are entrusted to our technical service providers. In accordance with Article 28 of the RGPD, this service provider is bound by a clause of strict confidentiality which prohibits any use of the data entrusted to it that is not provided for in the service contract and which requires it to implement technical and organisational measures that meet the requirements of security and protection of personal data.

Security and confidentiality of personal data

We consider Your Personal Data to be confidential.
We endeavour to take reasonable technical measures to prevent any loss or misappropriation during the collection or storage of the data you have communicated to us, and to prevent any communication to unauthorised third parties.
However, despite these measures, the Internet remains an open system and we cannot guarantee that unauthorised third parties will not be able to thwart these measures or use Your Personal Data for illegitimate purposes. Consequently, the Tourist Office and Convention Bureau of Mandelieu-la Napoule will not be held responsible in the event of fraudulent recovery of your data for any use whatsoever.

The Site may provide links to third party websites that may be of interest to you.
The Mandelieu-la Napoule Tourist and Convention Bureau has no control over the content of third party sites or the practices of these third parties in terms of protection of Personal Data that they may collect. Consequently, the Tourist and Convention Bureau of Mandelieu-la Napoule declines all responsibility concerning the processing of Your Personal Data by these third parties. It is your responsibility to inform yourself about the personal data protection policies of these third parties.

Purposes of data collection

We process your data in whole or in part for the following purposes:

  • allow you to browse our Sites and Applications and adapt our content to your device to improve your browsing experience;
  • memorize the information you have filled in the forms (your user account for example);
  • allow you to share our content on social networks;
  • allow you to purchase products or services;
  • allow you an interactive and personalized use of the Sites and Applications;
  • to identify your needs and interests and to provide you with the most suitable products and/or services;
  • allow you to open and manage an account in order to access all the features and options offered by the Sites and Applications;
  • send information and/or external communications ;
  • organising competitions (contacting winners, awarding prizes, etc.);
  • send newsletters, if you have consented by ticking the relevant box,
  • send commercial offers from partners, if you have consented by ticking the corresponding box ;
  • analyse the audience and the use of the Site
  • to broadcast advertisements adapted to your interests;
  • analyze the performance of these ads;
  • Process applications and manage recruitment sources;

The recipients of Your Personal Data are our own management teams and technical service providers.

Collected data

Personal Data

Personal Data may include the following:

  • Name
  • Suname
  • email
  • city code
  • Date of birth
  • Phone number

And any other Personal Data that may be relevant for the purposes set out below.

Cookies and other tracers

Cookies, or other similar tracers, are files used by a server to communicate with the browser. Cookies are used to send status information when a user visits a site. Status information can be, for example, a session ID, language, expiration date, reply domain, etc. Cookies are used to store status information during their lifetime when a browser accesses different pages of a website or when the browser subsequently returns to the website. Only the issuer of a cookie can read or modify the information contained therein. There are different types of cookies:

  • session cookies that disappear as soon as you leave the browser or the site;
  • Permanent cookies that remain on your device until their lifetime expires (up to a maximum of 12 months) or until you delete them using your browser features.

You can access your cookie management panel in order to set up the placing and reading of cookies.

How do I disable cookies?

Browser settings

The installation of certain cookies is subject to your consent. During your first visit to the Site, an information banner will be displayed indicating that by continuing your navigation on the Site, the aforementioned cookies will be installed on your equipment.

Cookies or tracers allow you to take full advantage of the Site’s functionalities. If your browser is configured to refuse all cookies or tracers, this may prevent the use of some of our services, for which the Mandelieu-la Napoule Tourist and Convention Bureau cannot be held responsible.

The forms

Subscribe to newsletters

Partner newsletters

By authorising this type of newsletter, you authorise the partners of L’Office de Tourisme et des Congrès de Mandelieu-la Napoule to send you personalised emails, including commercial offers. You can unsubscribe at any time, however, the maximum length of time your data will be kept by L’Office de Tourisme et des Congrès de Mandelieu-la Napoule.


By authorising this type of newsletter, you authorise the Tourist and Convention Bureau of Mandelieu-la Napoule to send you personalised emails. You can unsubscribe at any time from one of the emails received, however, the maximum retention period of your data is from L’Office de Tourisme et des Congrès de Mandelieu-la Napoule.

Contact Form

The data are transmitted by the user of the site who wishes to send a comment or a report. The information collected from this form is transmitted to the service in charge of managing remarks on the site. The maximum duration of conservation of your data is 8 months in pre-optin and 1 year in optin.

Your Rights

In accordance with the provisions of the applicable regulations on the protection of personal data, you have the right to access, rectify and delete data concerning you and the right to obtain a copy of the personal data we hold in a structured electronic format (portability).

You also have the right to object on legitimate grounds to the processing of personal data concerning you, and the right to object to the use of your data for canvassing purposes, in particular commercial canvassing.
You can exercise your rights by sending us your requests by post to the following address 806 avenue de cannes, 06210 Mandelieu or directly on the site contact section.

We undertake to respond to such requests within one month of receipt of the request. This period may be extended by two months, depending on the complexity and number of requests received.

In the event of a dispute over the exercise of your rights, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés.

Data Retention

We only keep Your Personal Data for a period of time that is necessary and proportionate to the purpose for which they were collected, i.e. for a maximum of 3 years from the last exchange that you had with us and carried out at your initiative (connection to your account in particular).

Beyond the above-mentioned periods, your data will be anonymised for statistical purposes or deleted altogether.

Updating this Privacy Policy

This Privacy Policy is subject to change or modification at any time.
You are invited to consult it regularly.

For more practical information on the exercise of your rights, we recommend that you consult the site of the Commission Nationale Informatique et Libertés, and in particular the page