Quality Tourism label

  • logo qualité tourisme

The Tourism and Congress Office in Mandelieu-la Napoule has held the Quality France mark since 2007 

A mark of quality desired nationally:

You have chosen to visit France.
In order to always welcome you better and to improve the quality of the tourism offer in France, the State has created the Quality Tourism mark.

Under the same symbol it unites the quality approaches undertaken for your satisfaction.

«External sign of confidence», Quality Tourism™ guarantees you will be able to choose the benefits of quality particularly due to the checks carried out regularly by independent bodies.
Quality of the reception and the service, professionalism and the use of local resources are among the core values of the mark.
The Quality Tourism mark is also emblematic of «the art of hospitality» for which we are famous.

 

A quality approach:

The Mandelieu-la Napoule Tourism Office has focussed its concerns on the quality of its services especially in the hospitality field.
It has thus put in place several devices which are reflected in the framework of its commitments:

"Our customer quality commitments"

  • A team of professionals ready to help you with a personal welcome seven days a week
  • The possibility of booking your activities, your accommodation and tourist products to facilitate your stay.
  • Documentation, entertainment programmes regularly updated to ensure reliable and comprehensive information.
  • Locations and services accessible to all and recognised as such by the eco-tourism and disability label.
     
  • A process of continuous improvement of our services with a permanent satisfaction survey, suggestions and complaints forms.